With a name like Leading Results, it’s not difficult to guess what our focus is; driving improved results for you and your business. What might surprise you though is our philosophy behind achieving them.
All too often we come across failed change programmes or business improvement initiatives that have never gained traction, simply because the focus has all been on the actions needed to deliver the results desired. But to take this approach neglects the single most important factor in any business. The people.
To really drive sustainable improvement engagement is the key. There has been lots written on the subject but there’s one model that stands out to us. The Results Pyramid® from Tom Smith and Roger Connors’ book titled “Change the Culture, Change the Game” talks a lot about the impact of culture and the building blocks that are required to drive transformational change. It identifies the importance of focusing on harnessing, and sometimes changing, someone’s experiences and beliefs in order to drive a different set of actions that ultimately lead to a change in the results being delivered.
This echoes our own results philosophy that has delivered time after time.. Focus as much on the heart as you do the head; get the two working together. The emotional and rational, logic and feeling, play an equally crucial role in how we do things as individuals. So, it makes sense to address both when you’re trying to affect a change. But that doesn’t mean it’s easy!
Giving someone new experiences that impact on their beliefs is harder than just creating a new process. Just like creating the right culture within your business to drive fresh action is more difficult than simply putting together an action plan. But for organisations that are serious about sustainable change we know it’s the only way. And so, we’ve spent a considerable number of years championing this approach and applying it to the work we do across the different projects and programmes we’ve worked on, in every sector we touch. It’s been amazing for us to see first hand the results that can be achieved both personally and commercially, so if you haven’t already, you might want to check out some of our other pages to find out more about the work we do and some of the projects we’ve been involved in.
And of course, if what you’ve read has resonated and you think our approach could work for you we’d love to chat!