Culture is something you cant see but you get a feel for when you work with a company or do transactional business as a customer. In our changing world people and customers want to work and be where they are appreciated, valued, developed and rewarded well.
You can develop people through training as much as you like, increase remuneration and give promotions, but without the right environment for them to flourish in they will at some point leave you. This ‘right’ environment is called cultural and is something that we are working closely with many clients on. Using a business diagnosis can often highlight cultural issues that can then be broken down as part of making positive changes.
Our main philosophy for cultural change is top-down but with bottom-up input – in everyday terms , this means the directors of the organisation must lead the change, but they MUST also include every member of staff in the journey. Empowerment is at the heart of every cultural change project we run and developing the right leadership skills to work through big changes like this is vital. If you would like to talk to us about this important area and how this may benefit you business please click below: