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      • Doreen Yarnold
      • Anita Douglas
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What Our Clients Say

I have been reflecting on the Service Expert graduation last week and I just wanted to say thank you for everything you have done on this programme.  It was a genuinely amazing afternoon and it was wonderful to see not just how much knowledge the participants have gained but how they have passionately put this into practice in their pubs.  I know how hard you and Claire have worked to make this so successful and I really appreciate it. 

Large Hospitality Client

“Over the past two years Leading Results have supported our business in the following areas: – Training needs analysis, Coaching, Leadership & Management Development Programs Senior Management Development Programs Executive Coaching. Our automotive business has significantly benefited from the development sessions delivered by the Leading Results Team. We will continue to grow our business by enhancing the skills and behaviours of our management team through structured and tailored training and coaching delivered by both these exceptional ladies”  

Automotive Group

“Leading Results have provided both coaching and training to my business for the last 3 years. I would not entrust the development of my people to any other company. Doreen and Anita have made it their business to understand my business, our culture, our values and the way we operate. Invaluable. Thank you.”

Automotive Group

“Anita has supported me to develop my business and myself by way of her exceptional business and coaching skills. She has a rare ability to challenge in a way that it is thought provoking and insightful. She cares deeply about the people she works with and has a passion for enabling people to do and be the best they can be”

Automotive GroupHead of Business

“I worked with Leading Results on improving our sales team proactive approach and process. The outcome was proven to be significant development on all the key measurements we set 6 months previously. At the beginning we had some “worry’ regarding the ability of an international consultant to influence our people, but in the end Anita’s special abilities proved the opposite…”

Overseas Importer

“Leading Results have also designed and delivered a leadership program which was delivered via trainer led virtual classroom session in which 97% of delegates feel more competent whilst delivering increased transactions of 30p, improved mystery shopper by 12% & increased sales by 4.9%. 20% of delegates have been promoted to store manager.”  

Retail Chain UK

Our Mission

So when it came to trying to think about distilling our mission into a few words, it was really important to us that it would convey that passion and drive. In the end it was incredibly straight forward. Simply put, it really is about you:

“To create great places to work and do business with by developing leadership confidence, competence and capability.”

What We Do

We work with Organisations and Businesses to enable them to reach their maximum potential. Working closely with them we aim to achieve the best training method for them to make that happen.

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